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Problem:

When attempting to select a pay period, the box is grayed out and will not allow you to select a new pay period.  

Solution:

NOTE: The steps below will PERMANENTLY DELETE the timesheets/Job Cost entries. The process described assumes that the existing entries are improper. You must decide whether the entries do in fact need to be deleted, or whether they simply need to be posted. If you choose to post the entries, you must follow your normal posting procedures (from the Post menu option at the top menu).

In this scenario (existing entries are improper), either there are unposted timesheets in the pay period displayed, or there are unposted Job Cost entries. To resolve this issue, follow the steps below.

  1. On the top menu go to Utilities > Backup company data and create a backup of the current database.
  2. Go to Payroll > Process Payroll
  3. Post > Delete All Timesheets
  4. Once all timesheets have been deleted, go to Job Costing >  Work Details > Edit > Delete All button.
  5. Close the payroll processing window
  6. Go back to Payroll > Select Pay Period and you will be able to select the proper period.