In order to transfer the license file from one server to another you must follow these steps:
- Run Clarity on the old server.
- In Clarity, navigate to Help > License File Location. Note this location down.
- Install Clarity on the new server (you can download the .EXE file from our customer portal!).
- Ensure Clarity on the new server is the same version as the old server.
- Create a shared folder on the new server, giving all users full read/write access.
- Run Clarity on the new server.
- You will be asked “Where is the license file location”. Enter the location from step #2.
- Log into any company.
- Go under Help > License File Location.
- Set the location to a folder on the new server you want the file to be (the program will move the file for you). Your license is now moved.