Pre-requisites:
All paycard must posted (no open pay period or paycard in process)
All Clarity users should have Clarity close at their end
Only one user should proceed with process
This task must perform on server computer.you must have Clarity installed on this computer (Server computer is a computer where you install Microsoft SQL server)
Process steps
- Start Clarity and login into the company.
- Backup your data : Utilities > Backup > make note of the location and file name.
- Go to Utilities > Database cleanup > Place a checkmark beside of the “Reindex database” and “Empty temporary tables” > Click 'Next'
- Enter the Word "CLEAN".
- 'Database Cleanup successfully finished' message will appear. (if you have an error message . please send screen shot at support@paymatesoftware.com )
- Run integrity check , Go to Utilities > Integrity check > Continue
- Place a checkmark in the boxes > Process
(Clarity Canada)
(Clarity USA)
If the integrity check did not complete successfully submit a screenshot of the error message to Paymate support desk (support@paymatesoftware.com)