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Harmony will produce ROEs based on the information stored in your employees' paycard history, in addition to the hire and termination dates in the employee profiles. The amounts shown in the ROE are not based on earnings precisely, but are based on the wage base associated with the Employment Insurance (EI) payroll tax that is shown on each paycard. Refer to the CRA website for more information: https://www.canada.ca/en/employment-social-development/programs/ei/ei-list/reports/completing-single-roe.html

Pre-Requisites

• All payrolls for the employee, including vacation payouts, are completed for the employee
• The "Employment Status"  for the employee is changed to "Terminated" or "Inactive"
• The employee's "Termination Date" is entered 
• Know where your browser's default downloads folder is

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Editing and/or Viewing Records of Employment

You can also refer to CRA's guide to completing an ROE here: https://www.canada.ca/en/employment-social-development/programs/ei/ei-list/reports/roe-guide.html

1. Click on the document icon next to each employee's name on the bottom-left side to view and/or edit the ROE. 
2. There are three (3) tabs for entering ROE information. Most of the fields will automatically be filled, but some fields may require manual entry. 
   1. "ROE Information" tab confirms your employee's contact information. 
   2. "Boxes 15A-15C" tab provides paycard history for the employee. These amounts are the base wage recorded in your historical data for EI payroll tax. 
   3. "Other Payments" tab provides information about the employee's vacation balance owing at the time of termination (if any). 
3. Click the save button to save your changes. 

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The above error message indicates that the employee's first name is too long. These validations come from the CRA, and in this example, the first name is limited to 20 characters. Below, you will find the maximum length for each field. Use this as a reference and modify the field accordingly in your ROE.