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Problem: 

Clarity tells me I am out of memory.

Cause:

Usually this error is happen due to stored user profile data on the workstation

Record Username/Password of login screen

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Solution:

Steps:

1. At the login screen, record the login username and password.
2. Close Clarity.
3. Go to C:\Program Files or Program Files (X86) \Clarity or Clarity_US \Setting and rename user folder

Now open clarity program

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1. Open Clarity.