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Why can't I send my paystubs/payslips through Microsoft Outlook?
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If you are getting errors while attempting to email your paystubs through the Microsoft Outlook direct method, it may be because of your User Account Control (UAC) in your Windows operating system. If you don't have administrator access, try running both Clarity and Microsoft Outlook with the same account privileges. In order for Clarity to work correctly using Windows Vista or Windows 7, you will need higher privileges than a normal user account. Follow these steps to run the applications as an administrator:
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Technical details for domain administrators: CoCreateObject call from Clarity fails if the privilege levels do not match between the caller application identity and target application identity.
Why am I getting a lot of pop-ups when using eDelivery with Microsoft Outlook?
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By default, Microsoft Outlook is set to try to be very secure. Specifically, they often require your authorization if anything is suspicious. Therefore, when a program (such as Clarity) tries to use Outlook's settings to send out (potentially) massive amounts of email, it causes a great number of authorization pop-ups. We recommend you have your IT department/person in following the steps below.
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