Exported information does not balance

Problem

When the Export Payroll function is run, the transaction that is created is out of balance.

Solution

This is because there are certain GL accounts in specific departments that have not been entered.

When the system is exporting the GL information, it checks whether or not the entry being exported contains a GL account. If there is not a GL account assigned, the system then skips the entry, and moves on to the next one. Of course, this then leaves the transaction out of balance.

To correct this, you must go to Setup\Departments and Account, and enter a GL account for EVERY payroll category in EVERY department. Even if it is a category or department that you do not use (or expect to use)